Language Access Complaints
Reclamo Por Problemas de Acceso al Idioma
The California Horse Racing Board (CHRB) is committed to providing information and services in the languages of the non-English speaking public it serves. If you have a complaint regarding language barriers you may have experienced while attempting to obtain information or services from the CHRB, you may file a Language Access Complaint. The CHRB will accept and evaluate your complaint, and take appropriate corrective actions.
Filing a Complaint: Any person, who believes he or she has not been provided adequate language access services by the CHRB, may file a written complaint with the CHRB.
To file a complaint, use the CHRB form: Language Access Complaint Form CHRB 233 (New 07/15). If you need help completing the complaint form, a representative from the CHRB will assist you, based on the information you provide.
For assistance, contact CHRB Headquarters Office, or any CHRB field office.
CHRB Headquarters contact information:
1010 Hurley Way, Suite 300
Sacramento, CA 95825
Telephone: (916) 263-6000
Submit the completed form CHRB 233 and any related documentation to the CHRB by mail to:
CHRB Language Access Complaint
1010 Hurley Way, Suite 300
Sacramento, CA 95825
Required Information: You must provide, at a minimum, the following information on the CHRB 233, and you or your authorized representative must sign the completed form.
- Your name and contact information;
- Date when the problem occurred;
- Nature of the problem described in sufficient detail.
Notification: You will be notified when CHRB receives your complaint. After your complaint has been evaluated, you will be informed of the CHRB’s response, and any recommendations made as a result of your complaint.
Language Access Complaint Form CHRB 233 (New 07/15)